Returns and exchanges

All our products come with a worry free 100-day trial to ensure that you are truly satisfied with our product. Within the 100-day period, if you ever feel like the product style isn’t for you feel free to return it to us and we will refund you your purchase.

To get your refund under the 100-day trial, customers must ensure that they return the product in the original condition it was received in. Product must come in its original packaging and show no sign of use or wear.

All returns under the 100-day free trial will be at your own expense. A shipping label will be created for you and the shipping fee will be deducted from your total refund.

Please read notice before purchase section under FAQ as different monitors are calibrated differently and product color may appear darker or lighter in person. This is NOT a valid reasion for exchange or returns. 

For questions related to the 100-day free trial please email us at help@itocase.co. Be sure you include your CIN (unique case identification number) in your email if you have already purchased a product.